At Charlotte Simmons, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including our website and any associated mobile apps.
We collect various types of information to provide and improve our services. This includes:
Personal Information: Information you provide directly when signing up for our services, such as your name, email address, phone number, and billing details.
Usage Data: We collect information on how you interact with our website and services. This can include your IP address, browser type, device information, pages viewed, and the duration of your visit. This data helps us improve our website's functionality and user experience.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, gather analytics, and provide Personalised content. You can control your cookie preferences through your browser settings.
The information we collect is used in the following ways:
Service Provision: We use your personal data to provide you with the breathwork, soundbath, and meditation services you have requested, including booking appointments and sending reminders.
Communications: We may use your email address to send you service-related information, such as updates, promotional offers, and newsletters. You can opt out of receiving promotional communications at any time by following the unsubscribe instructions included in the emails.
Improving Our Services: Usage data and feedback help us improve our offerings, optimize the website, and develop new features tailored to your needs.
Legal Compliance: We may use your data to comply with applicable laws, regulations, or legal requests.
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may engage trusted third-party service providers to help us operate our website and deliver our services (e.g., payment processors, email service providers). These parties are contractually obligated to protect your data and only use it as instructed by us.
Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation or protect our rights, safety, or property.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request the deletion of your data, we will take reasonable steps to erase your information, subject to any legal obligations we must meet.
As a resident of the UK, you have specific rights under the General Data Protection Regulation (GDPR). These include:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You may request the correction of any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal data under certain circumstances, such as when it is no longer needed for the purposes for which it was collected.
Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If you have provided consent for the processing of your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at charlotte@logicalgrowth.co.uk. We will respond to your request in accordance with applicable laws.
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server infrastructure. However, no data transmission over the internet can be guaranteed to be fully secure, and we cannot ensure or warrant the security of any information you transmit to us.
As we operate in the UK, your personal information will be processed and stored in the United Kingdom. If you are accessing our website from outside the UK, please be aware that your data may be transferred to and processed in the UK or other jurisdictions that may not offer the same level of data protection as your home country. By using our services, you consent to this transfer and processing.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child under 16 has provided us with personal information, we will delete such data from our systems immediately. If you are a parent or guardian and believe we have collected information from your child, please contact us at charlotte@logicalgrowth.co.uk.
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or a prominent notice on our website. Your continued use of our services after any modifications to the policy indicates your acceptance of the updated terms.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: charlotte@logicalgrowth.co.uk
Address: London, United Kingdom
